RETURNS POLICY

If you would like to return your handbag please take note of the following.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

Shipping

To return your product, please contact us by telephone on 0203 856 3433 or email at shop@sherenemelinda.co.uk to make the return arrangements. All returns will need to made using trackable shipping.

Refunds

Once your return is received and inspected, we will notify you and the refund will be processed. 

Exchanges

If you would like to exchange an item, then please contact us by telephone on 0203 856 3433 or send us an email at shop@sherenemelinda.co.uk to make the necessary arrangements.