Free UK Shipping and Returns

RETURNS POLICY

If you would like to return your handbag please take note of the following.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

Shipping

To return your product using our Free Trackable returns service, please contact us by telephone on 0203 971 8823 or email at shop@sherenemelinda.co.uk to make the return arrangements. All returns will need to made using trackable shipping.

Refunds

Once your return is received and inspected, we will notify you and the refund will be processed. 

Exchanges

If you would like to exchange an item, then please contact us by telephone on 0203 971 8823 or send us an email at shop@sherenemelinda.co.uk to make the necessary arrangements.